Terms of service
Last updated: October 1, 2026
These terms apply to every order placed on this store. By placing an order you agree to them. Please read them together with our shipping policy, returns and refunds policy, 1-year limited warranty and privacy policy.
1. Who we are
This store is operated by Mocahaven, 215 Sadie St, San Antonio, TX 78210, United States (“Mocahaven”, “we”, “us”).
2. What we sell: refurbished, open box
We sell the Breville Barista Express espresso machine, model BES870XL, as refurbished — open box. Each unit has been opened before or used as a display unit; it is not a new machine. Before dispatch it is inspected, cleaned, descaled and test-brewed. It may show light cosmetic marks such as fine scratches or scuffs that do not affect how it works, and it may ship in the original box or a plain replacement box. Specifications on the product page are the manufacturer’s published figures for the model. Product photos show the model; the unit you receive is open box. The full explanation is on our condition page.
3. Prices and payment
Prices are shown in USD ($) and may change without notice; the price that applies is the one shown when you place your order. Payment is taken at checkout. If the machine is priced in error or becomes unavailable after you order, we contact you and offer a full refund; we never charge a different price without asking first.
4. Where we deliver
We deliver to addresses in the United States and Canada only, because the machine is the US 120 V model.
5. Orders we may decline
We may decline or cancel an order where stock is unavailable, where the order appears fraudulent, or where we cannot deliver to the address given. If payment has been taken, we refund it in full.
6. Safe use
The machine is a mains-powered appliance rated for 120 V. Read the Breville instruction manual for model BES870XL before first use, use it only on a 120 V supply, do not modify it, and do not use it with a damaged cord or plug.
7. Warranty
Every machine is covered by our 1-year limited warranty, provided by Mocahaven. Breville’s own manufacturer warranty may not apply to an open-box unit sold by an independent retailer. Our warranty is in addition to any rights you have under consumer protection law.
8. Limitation of liability
To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law.
9. Governing law
These terms are governed by the laws of Texas, United States.
10. Contact
Mocahaven customer care
Email: support@mocahaven.com
Phone: +1 (408) 660-8537
Hours: Monday – Friday, 9:00 AM – 5:00 PM (CT)
Mocahaven, 215 Sadie St, San Antonio, TX 78210, United States.
Mocahaven is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Breville and Barista Express are trademarks of Breville Pty Ltd and identify the product. The warranty on units we sell is provided by Mocahaven, not by Breville.